Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
convenient location
friendly staff
basic dining
limited breakfast options
8.2/10
Great
Rooms
8.4
Location
8.4
Service
9.0
Dining
7.2
Guest reviews
8.2/10
based on 5 reviews
7.7
7.7/10 based on 21 reviews
Paul
United Kingdom,
June
2024
8.2/10
The hotel offers bright and spacious rooms, well-serviced daily with fresh linens, though the shower access may be inconvenient. The staff is friendly and accommodating, serving guests promptly and offering a variety of cuisine. The location is excellent for those with mobility challenges, being close to the Domaine. The dining experience is basic and may lack variety in flavors. The facilities are modern and convenient, with pleasant amenities.
Rooms
8.0
The rooms were clean, spacious, and well serviced daily, but the walk-in shower had a small step, and the air conditioning operation was linked to the window.
Service
9.0
The staff was warm and accommodating, particularly in the dining room, ensuring quick service and a pleasant atmosphere.
Location
9.0
The hotel's location is ideal for those visiting the Domaine, with a slight downward slope making access easier, though it may be tiring for wheelchairs.
Dining
7.0
Facilities
8.0
The facilities are modern and convenient, offering essential amenities for a comfortable stay.
Bill
United Kingdom,
April
2024
8.0/10
The hotel offers clean and comfortable rooms equipped with modern amenities and friendly staff. The location is ideal for both pilgrims and those seeking a quiet yet convenient spot near the action. The dining experience is basic but sufficient, and the facilities are well-maintained.
Rooms
8.0
The rooms were equipped with all needed amenities and a reconditioned bathroom with a walk-in shower, providing a comfortable stay.
Service
9.0
The staff was attentive and welcoming, providing a personalized service that made me feel like part of the family.
Location
9.0
The hotel's location is excellent for those with mobility challenges, with easy access to the Domaine and a quiet atmosphere away from early morning disturbances.
Dining
7.0
The dining options were basic but sufficient, offering a decent two-course meal and dessert for guests.
Facilities
7.0
The facilities were adequate, providing guests with the necessary amenities for a comfortable stay.
Karen
United Kingdom,
November
2023
8.6/10
This hotel was a real gem for us during our stay in Lourdes. The rooms were spacious and well-equipped, perfect for our needs as our adult daughter was still recovering from a skiing accident. The service from the two ladies was exceptionally friendly and helpful, making us feel right at home. The location was ideal for Pilgrims visiting the Grotto, offering convenience and accessibility. The dining experience was hearty and traditional, keeping us satisfied throughout our stay. The facilities were top-notch and added to the overall comfort of our visit.
Rooms
9.0
The rooms were spacious and comfortable, accommodating our needs with our daughter on crutches and needing a wheelchair.
Service
9.0
The service from the two ladies was extremely friendly and welcoming, providing a personal touch to our stay.
Location
8.0
The location is excellent for Pilgrims visiting the Grotto, with easy access to essential areas for those with mobility issues.
Dining
8.0
The dining experience offered traditional dishes that were filling and abundant, perfect for a satisfying meal.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.
John
United Kingdom,
November
2023
7.8/10
The hotel is ideally located for visiting the Domaine, with conveniences for those with mobility issues, but the noise from the neighboring terrace can be disturbing at night. The rooms are modern, including treble rooms with a refurbished bathroom featuring a walk-in shower, but the noise from the terrace may impact peaceful sleep. The service is professional and accommodating, with a variety of amenities like bicycle hire and a shuttle service. The location is excellent for accessibility to the Domaine but may be tiring due to the sloped access, especially after a day of pushing a wheelchair. The dining experience offers well-prepared courses, but the noise concerns persist. The facilities are well-maintained and satisfactory.
Rooms
8.0
The rooms provide modern comfort, including treble rooms with refurbished bathrooms featuring walk-in showers.
Service
9.0
The service is professional and accommodating, with amenities like bicycle hire and a shuttle service.
Location
7.0
The location is excellent for visiting the Domaine, but the sloped access may be challenging, especially after a day of pushing a wheelchair.
Dining
7.0
The dining experience offers well-prepared courses, but the noise from the neighboring terrace can be disturbing at night.
Facilities
8.0
The facilities are well-maintained and satisfactory.
George
United Kingdom,
September
2023
8.4/10
My stay at the hotel was simply fantastic! The rooms were incredibly bright and spacious, equipped with all the necessary amenities. The service was top-notch, with staff who remembered me and provided a friendly atmosphere. The location was ideal for easy access to the main attractions. The dining experience was basic but sufficient, and the facilities were great.
Rooms
9.0
I was impressed by the bright and spacious rooms, equipped with all the amenities needed for a comfortable stay.
Service
9.0
The staff went above and beyond to serve everyone quickly and with a friendly attitude. It felt like being welcomed as part of a family.
Location
9.0
The hotel's location was excellent, especially for those with mobility issues, making it very convenient to access the main areas of interest.
Dining
7.0
The dining experience was simple but sufficient, offering a basic continental breakfast that did the job.
Facilities
8.0
The hotel provided all the necessary facilities to ensure a comfortable and enjoyable stay.
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